The Roadmap to Health Care Safety for Massachusetts highlights the role leaders play at all levels — on clinical teams as well as health system governance, community health center boards, and elsewhere — in establishing trust, promoting equity and modeling safety culture.
At a forum in Boston last month, representatives from a variety of organizations across the state described how leaders can use the Roadmap to energize their patient safety efforts, emphasizing the role of education, recognition and incentives to create engagement and drive change.